British Airways: To Fly. To Serve?
British Airways' former slogan was 'The World's Favourite Airline', but you can't have missed their brand new motto, part of their biggest marketing blitz in a decade. They say it's stitched into every...
View ArticleRogue Traders: Brighter Home Improvements Ltd
Brighter Home Improvements Ltd (not to be confused with companies of a similar name) is a Middlesbrough based company that provide pattern imprinted concrete driveways as one of their products. The...
View ArticleHotpoint Quadrio: Opening with a bang
Hotpoint describe their Quadrio fridge freezer as an appliance that stands out from the crowd, offers cutting edge design, energy efficiency as well as the ultimate cooling technology. But it's not so...
View ArticleThinking of making an insurance claim?
The soaring cost of home and motor insurance may be hard to swallow, but at least your policy buys peace of mind - or does it? Watchdog has discovered that thousands of policy holders who pay their...
View ArticleIs your bank account worth it's amount?
HSBC. Barclays. RBS. Just some of the big banks signing customers up to packaged accounts. Or current accounts with perks, like travel insurance and breakdown cover. All in return for a monthly fee,...
View ArticleRogue Traders: A Class UK Limited
A Class UK Ltd, not be confused with companies of similar names, are a property maintenance company based in Kent. The director listed is Jake Mott. They offer emergency call-outs for everything from...
View ArticleSky versus Virgin: a multimedia battle
Sky's latest fairytale marketing campaign tells us that we should 'Believe in Better'. Rivals Virgin Media have tried to steal Sky customers by claiming only their fairytales have a happy ending. But...
View ArticleHi Ho! It's off to Pontins we go...
Last year when Watchdog visited Pontins Camber Sands resort we were greeted with filthy chalets, broken furniture, rubble under the carpets, dirty beds and even a tamazepam tablet left by a previous...
View ArticleMartin Lewis' Bank Account Clinic
Mobile insurance, identity theft cover, extended warranties, music downloads. The list of added extras to seduce us into fee paying bank accounts is seemingly endless. But are packaged account...
View ArticleTickets for music gigs: it's all about the price tag...
We've had a huge response from fans of One Direction and Coldplay since our item in Ticketmaster last week. They were angry to see that tickets that were sold out on Ticketmaster were appearing...
View ArticleKnowhow: Do they know how to give good customer service?
KNOWHOW is the new 360 degree installation and after-sales service offered at Curry's and PC World. The service was previously called 'The Tech Guys' who were a team of so-called experts Watchdog...
View ArticleThe hidden costs of travel insurance
25 million of us took out travel insurance policies in the UK last year, and more and more of us are opting to buy annual travel insurance policies. But some companies are still automatically adding...
View ArticleWhere are they now? An update on some past rogues...
To celebrate the last Rogue Traders of the series, we have updates on Rogues who have previously featured on the programme. Some viewers have wanted to know why the rogues who have featured on the...
View ArticleIs your diesel filter out of kilter?
Whether it's dropping the kids off at school, commuting to work or doing the weekly shop, a city car seems to be the perfect solution for the urban driver. And they come with some tempting incentives...
View ArticleSwitching energy supplier: Easier said than done?
Energy prices are soaring and the advice we're getting sounds simple: if you want to save money on your fuel bills, switch supplier. Energy Secretary Chris Huhne has recently been telling us all to...
View ArticleHow to reduce your household bills
Electricity, gas, digital TV, insurance, telephone, broadband; the list of bills for an average family goes on. We all know we could cut outgoings by switching suppliers, but Watchdog has found that...
View ArticlePet peeves: pet insurance that isn't renewed...
Halifax and Lloyds TSB's decision to pull out of the pet insurance market has left thousands of animal owners facing crippling vets' bills because their pets need long term treatment - and no other...
View ArticleRogue Traders: Goldstar Gas and Heating Services Ltd
Goldstar Gas and Heating Services Ltd may be a company but it's a one-man band - and that man is Rodney Goldson. Based in Mitcham, South London, Rodney specialises in boilers and has his own special...
View ArticleYodel: New name, but delivering the same old problems?
Amazon. Currys. Boots. O2. If you've ordered something from any of them, chances are it'll be delivered to your door by Yodel. Or maybe it won't. The company formerly known as HDNL, had a trail of...
View ArticleRicks Rants: Do Brits get a raw deal...?
If you're looking for a quick way to save money, it seems that Rick Wakeman may have discovered the answer: move abroad. You'd be surprised at how everything from clothing to holidays are significantly...
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